The Barely There Ultra Thin Necklace in Solid Gold

Update:
I'm so happy and amazed of their quick service! They offer to replace the necklace with a new one. Thank you for giving me tips on how to untangle my necklace and again I really appreciate your help and assistance.

[Resolved: I was excited to receive it, it was so dainty. However upon seeing the package and item, it was so tangled even if it was attached to a paper tag. I wasn't able to wear it. I tried my best not to pull it off too hard to untangle. I guess I need to have it Re-melt and fix. :( ]

I got so excited when I received the necklace. It was so pretty and I loved how dainty it was. <3

Literal what you see is what will you get!!! Thank you FWG, the necklace was so pretty!!

It is super beautiful and it is indeed barely there as my boyfriend didn’t really notice it when I was putting it on. And even when I was wearing it. Lol. My only concern is that since it is “barely there”, it is ultra thin and it might be prone to be broken. I’m wondering if you have a process for that like can you offer fixing the necklace? :)